bbtSoft.com provides RemoteHelp support with your existing support contract.

Using RemoteHelp you can have one of our technicians remotely connect to your computer and provide you with any needed training, support, updates, installations, etc.

You can chat, transfer files, etc.

Our customers have used RemoteHelp for the following:

  • Install our software
  • Activate our software
  • Provide step-by-step training (literal hand-holding)
  • Backup Data
  • Install(Updates And Fixes)
  • Show us an issue you may be having with our software
  • etc, etc
It's like having your very own computer consultant on-site!!

Click Here to request a RemoteHelp Session.

Once you have received confirmation of your RemoteHelp Session request, at the designated date/time, use the link below to start your RemoteHelp Session.

  • RH sessions are no longer than 30 minutes in length.
  • Important: Please do not miss your RH session appointment. Your technician will wait no longer than 15 minutes.
  • Prepayment is required.
  • Prepayment is non-refundable.
It is required that during the RemoteHelp session, you be in front of your computer at all times so that you can respond to any chat communication from the technician.

Start Your Remote Help Session